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I'm having issues with a study
I wasn't asked for my Prolific ID
In some instances, you will not be directly asked for your "Pr...
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Top tips for taking studies
At Prolific, we know how important it is that both our researchers and participants are on the sa...
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I'm not receiving any studies
Why might I not receive studies?
In most cases, a lack of studies can be explained by availabili...
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How can I contact a researcher?
In some cases, you may wish to contact a researcher about a study submission.
To contact a resear...
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How will I know when there are new studies?
There are a number of ways we can alert you to newly available studies. This article will cover o...
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Why has my submission been rejected?
On your Submissions page, you'll see we use a few different statuses to tell you what's currently...
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What are 'returned' studies?
Submission statuses explained
Read more about study submission statuses and what they mean here...
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Understanding your submission status
A submission is a completed study. You can see all the studies you signed up for on your Submissi...
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Why does my submission show as 'timed out'?
Submission statuses explained
Read more about study submission statuses and what they mean here...
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How do I withdraw my participation in a study?
You can withdraw from a study by returning your submission. Returning a study means you won't be ...
