💰 Payments

Learn more about how you'll be paid for a study, how you'll receive your payment and when we make payments

Where has my balance gone?
Balance update Your existing balance can now be found in the new 'Balance' tab on the top right ...
How do I get my payments?
On Prolific, you get paid via PayPal. Just follow these steps to get set up, and then cash out! A...
I haven't received a bonus payment
What is a bonus payment? Bonus payments are additional payments researchers can make beyond the ...
I cashed out to the wrong Paypal
I sent my money to the wrong PayPal If you've accidentally cashed out to the wrong email address...
When will I be paid for a study?
You'll be paid for a study within 22 days from the date you completed it. Getting paid for a stu...
General payment questions
Can my payments be in US Dollars (or another currency)? Prolific is located in the UK and we cu...
I cashed out but haven't received my money
Cashouts are usually processed quickly and efficiently, but sometimes they can go wrong. There's ...