Where has my balance gone?
Your existing balance can now be found in the new 'Balance' tab on the top right ...
How do I get my payments?
On Prolific, you get paid via PayPal. Just follow these steps to get set up, and then cash out!
I haven't received a bonus payment
What is a bonus payment?
Bonus payments are additional payments researchers can make beyond the ...
I cashed out to the wrong Paypal
I sent my money to the wrong PayPal
If you've accidentally cashed out to the wrong email address...
When will I be paid for a study?
You'll be paid for a study within 22 days from the date you completed it.
Getting paid for a stu...
General payment questions
Can my payments be in US Dollars (or another currency)?
Prolific is located in the UK and we cu...
I cashed out but haven't received my money
Cashouts are usually processed quickly and efficiently, but sometimes they can go wrong. There's ...