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Can I refer a friend to participate on Prolific?
No; we decided to stop the Participant Referral Scheme in the interests of diversity and data qua...
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Can I access studies while on holiday abroad?
No, unfortunately not. You can only take part in studies while in your country of residence, as l...
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How many studies can I participate in?
There's no limit! If a study is available to you, you can take it. Weekends and academic holidays...
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Can users have both a researcher and participant account?
Absolutely. But, you need to use a different email address for each account.
When signing up to P...
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Are multiple accounts per household allowed?
Multiple accounts per household are allowed but in order to avoid duplicate participants in a stu...
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How much have I earned from Prolific, and do I have to pay tax?
How can I see how much I've earned?
You can see your total earnings on your 'Submissions' page. ...
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Why are there no places available on studies?
Firstly, sorry for the inconvenience!
Secondly, this happens when participants return their submi...
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My account is verified, but it keeps telling me to verify
For an account to be fully verified, you need to verify your email, mobile number and ID.
If you'...
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I deleted a previous account and now can't verify my phone number
No worries. Our Support Team can sort this for you.
Please raise a support ticket using the butto...
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A researcher hasn't reviewed my submission yet
Researchers have 22 days to review submissions. If 22 days haven't passed yet, you'll need to wai...
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I deleted part of my 'About You', how can I add it back in?
Not to worry! The question(s) will reappear in the next few days/weeks for you to answer again. R...
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I am moving countries; can I keep my account?
Yes, as long your new country is supported by our platform.
You need to delete your 'current coun...
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Does my phone number need to correspond to my country of residence?
Yes, otherwise we won't be able to verify your account.
You can read more about verifying your nu...
