Your Prolific Participant Account

Getting started

• I'm not receiving any studies
• Telling us 'About You'
• How do I verify my account?
• Will I get an email notification when a new study is available?
• Who can participate in studies on Prolific?
• How does Prolific work?

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Taking part in studies

• What is Prolific Assistant?
• My study submission was rejected, what can I do?
• What are 'returned' studies?
• How do I participate in a study?
• Understanding your submission status
• Timed Out Submissions

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Getting Paid

• Payment FAQ
• How do I get paid?
• When will I be paid for a study?
• I cashed out but haven't received my money
• Instant cash outs

Account Issues

• Account on hold
• Troubleshooting login issues
• PEC-... Error
• Are multiple accounts per household allowed?
• I can't log in to my account
• Can users have both a researcher and participant account?

FAQs

• FAQs - Frequently Asked Questions
• Verifying your identity FAQ
• COVID-19/Coronavirus Update: Committed to meeting your needs
• How many studies can I participate in?
• 503 Error and Page Monitors
• What does the "Return and Cancel Reward" action in manage studies do?

Practices, security and privacy

• Data Protection and Privacy/GDPR
• Prolific Practices and Security Systems
• Unsure of giving your personal data to us?