How do I get paid?

On Prolific, you get paid via PayPal.

After you complete your first study, you will need to wait until your submission is approved by the researcher (usually within a week but can be up to 22 days). This waiting period is important to ensure quality control. After 22 days we will auto-approve all submissions for a study, if no action has been taken by the researcher.

Our initial payment threshold is only £5. We ONLY PAY IN GBP (British Pounds).

To get paid, simply click on the "Cash Out" button in your participant account. Please be sure to enter the correct email associated with your PayPal account, as mistakes can cause hold-ups with your cash out. If your PayPal email address is different from the one you signed up with on Prolific, simply enter the correct PayPal email in your participant account.

We make payment runs every Tuesday and Friday afternoon (GMT) with PayPal, so you should expect to receive your money by the next Tuesday or Friday after your cash out request.

To get paid, go to your account and scroll down to the very bottom. There you will see "cash out" under your Cash Out Details.

We now have a new feature which means Participants will be able to cash out instantly via PayPal, each time they reach £5 in their account. Please note that this will be enabled for you once:
  • You have made at least 4 cash-outs (with PayPal) since September 2018
  • Therefore your 5th cash out will be 'instant'

Please note that if you change your cash out email address, instant cash outs will be deactivated. Your 5th cash out with your new email address will be 'instant', and instant cash outs will be reactivated.

Occasionally problems occur with payments, if you have not received your payment, please get in touch with us and let us know your participant ID, the amount and date you cashed out, and the PayPal account you cashed out to, and we will resolve it as quickly as possible.

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