Your submissions will be reviewed by the researcher before the study reward is credited to your account. This normally takes a matter of days, but can sometimes take longer. After 22 days submissions are automatically approved, and the payment added to your account. Please wait until after this timeframe to contact us.
By hovering over the 'awaiting review' button on your submissions page, you can see the maximum time until your submission will be approved. Please note that submissions are usually approved much sooner!