I forgot my password

Forgotten your password? No worries, it happens to the best of us!

 

To get back into your account, you'll need to do a password reset. To do so, just head here. Enter the email address that's linked to your Prolific account, and click Send reset instructions. You should see a bubble pop up in the top right hand corner:

PW_reset_success.png

 

Next, you'll need to go to your email inbox and find the email from us. Here, you'll see a random five word temporary password e.g Prolific-studies-are-the-best

Copy the temporary password, including dashes, and log in here. Once logged in, you can then go to your Account page and change your password.

Scroll down to Security, and click Change password:

Change_PW.png

You'll be prompted to enter your current password (the temporary password we sent you) and then enter the new password you would like to use. Once filled in, click Save and that's it!

 

You can change your password anytime you like by using the Change password option. You will need to know your current password to do this.

Was this article helpful?
0 out of 0 found this helpful
powered by Typeform