Verifying your identity

We’ve teamed up with Berbix to trial a new identity verification service for participants signing up to Prolific.

After signing up, you’ll be asked to take a picture of an ID document, and then a selfie to verify your identity against the document you’ve submitted.

We know taking the picture can feel a bit awkward, but these checks help us to make sure as many people can take part in studies, while maintaining the integrity of our platform. We only use this check to confirm your identity, nothing else.

One of the primary reasons researchers use Prolific is the high quality of data, compared to other study platforms. By making sure participants using Prolific are who they say they are, we’re able to give you the opportunity to participate in the studies that you all love.

Trustworthiness is at the core of Prolific, and we hope the above offers some context on why we've made this change.

If you have any issues with verifying your account, please submit a help request here. Make sure to select that your query is an ID verification issue from the "What is your query about?" drop-down menu, so we can help you as soon as possible.

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